Monthly Archives

March 2021

Auto Body News

How Do I Find Good Technicians?

How Do I Find Good Technicians? In a world where consumers can influence a company’s success based on how share-worthy their experience is, it is crucial that owners employ top talent, as together, they are the ones who make the repair experience for a customer. Unfortunately, collision repairers across North…
CARSTAR News
March 20, 2021
Auto Body News

Why OEM Certifications Matter for Collision Repairers

Why OEM Certifications Matter for Collision Repairers Original equipment manufacturer (OEM) repair guidelines have moved to the forefront of the industry in recent years. A variety of reasons have affected OEM repair guidelines in industry discussion. For instance, prominent lawsuits, new legislation, OE manufacturer concerns in protecting their brand and…
CARSTAR News
March 14, 2021
Auto Body News

Why is Customer Service Important for Your Business?

Why is Customer Service Important for Your Business? Customer service has always been an important component of the collision repair experience for insurance carriers. However now, this metric has even more weight than ever before. The collision repair industry has historically carried a negative association, with the assumption that repair…
CARSTAR News
March 9, 2021